SHIPMENTS AND DELIVERIES
SHIPMENTS
The orders at national level, Andorra and Portugal (unless it is a special product with other specifications), will be prepared and sent within 24 to 48 hours from the day after purchase and excluding weekends and public holidays, we do not deliver on weekends. If there is any delay, we will notify you soon as possible.
Shipments are made from Barcelona. Costs and shipping times vary depending on the place of delivery.
When the order has been sent, a message will be sent to you by e-mail or SMS with the order tracking number.
Once the shipments have been processed, they cannot be cancelled or modified. Please make sure that the information provided for shipment is correct. PLATA ZUERAS is not responsible for any incidents caused by the delivery address provided.
PLATA ZUERAS is not responsible for not being able to send the order due to causes beyond the company's control, such as extreme weather conditions, fires, strikes, pandemics, among others.
If you have any questions about your shipment you can contact us through:
- E-MAIL: info@platazueras.com
- Form of the on-line store www.platazueras.com :
CONTACT US
Shipments are made with the company CORREOS.
DELIVERIES
Some regions may have additional fees and taxes such as customs duties. If this is the case, consumers must pay for these expenses. No deliveries are made on Saturdays, Sundays and public holidays.
SPANISH PENINSULA AND ANDORRA
ZONE 1 (province of Barcelona)
Shipments with origin and destination within the same province of Barcelona.
- from 24h to 48h 6 €
- from 48h to 72h 4 €
- Free from 60€ of purchase.
ZONE 2 and 3 (provinces outside Barcelona, peninsular and Andorra)
Shipments to neighbouring provinces, Intra Peninsular or Andorra (zone 2, zone 3)
- from 24h to 48h 7 €
- from 48h to 72h 5 €
- Free from 60€ of purchase.
ZONE 4 Balearic Islands
- from 72h onwards 14€
- Free from 90€ of purchase.
ZONE 5 Canary Islands, Ceuta and Melilla (Consumers in these locations may be subject to customs charges for delivery of the order). At the present, we do not ship to the Canary Islands, Ceuta, or Melilla due to customs difficulties.
- From 5 days 20 €
- Free from 100€ of purchase.
ZONE 6 Portugal
- from 24h to 48h 9 €
- from 48h to 72h 6 €
- Free from 70€ of purchase.
INTERNATIONAL (delivery time according to country)
EUROPE A
Austria, Belgium, Czech Republic, France, Germany, Italy, Luxembourg, Netherlands and Poland:
- 13€
- Free from 100€ of purchase.
For the moment, shipments to the United Kingdom are cancelled due to the problems and difficulties we have had with customs, delivery companies and the Brexit. We are sorry.
EUROPE B, NORTH MAGHREB AND TURKEY
Croatia, Cyprus, Denmark, Estonia, Finland, Gibraltar, Greece, Hungary, Iceland, Ireland, Jersey, Latvia, Lithuania, Malta, Norway, Russian Federation, Serbia, Slovenia, Sweden, Switzerland, Slovakia and Turkey:
- 17€
- Free from 110€ of purchase.
UNITED STATES OF AMERICA and CANADA (Consumers in these countries may be subject to customs charges for delivery of the order). At the moment, we do no ship to The United States due to changes in customs duties.
- 30€
- Free from 130€ of purchase.
For shipping to other countries, please contact Zueras art i plata via:
- E-MAIL: info@platazueras.com
- Form of the on-line store www.platazueras.com :
CONTACT US